AIIMS Online Training - Support Portal

This support portal provides Agencies/RTOs with the resources you need to onboard and effectively carry out your role/s within the AFAC hosted AIIMS Online courses. Use the table below to quickly access each resource.

If you can’t find the information you’re looking for, please send an email to aiimsonline@afac.com.au.

Topic and resource title	Resource type	Agency Admin	Agency Assessor

Topic and resource title	Resource type	Agency Admin	Agency Assessor
Onboarding onto AIIMS Online
Onboarding information	Guide
Support and access arrangements	Guide
Site role permissions	Snapshot
Student enrolment and management
Will each of our students need a login for the AFAC online training platform?	FAQ
How to bulk enrol students	QRG
Student bulk enrolment spreadsheet template	Template
Will LMS integration extend to the SMS (student management system)?	FAQ
How to view and export students' grades	QRG
The AIIMS manual
Is it compulsory for students to download the eBook version of the manual?	FAQ
Is there a cost for the eBook version of the AIIMS manual?	FAQ
How to access and download the eBook version of the AIIMS manual, 2025 edition - new version coming soon	QRG
Course related
How long does it take to complete the AIIMS Awareness online course?	Snapshot
How long does it take to complete the AIIMS Principles online course?	Snapshot
Who issues the Statement of Attainment for the successful completion of either course?	FAQ
Which eLearning authoring tool are the SCORM files built in	FAQ
Assessment task related
Why do the Assessment Tasks require students to achieve a 100% pass rate?	FAQ
What happens if a student does not pass an Assessment Task in 3 attempts?	FAQ
How to override assessment task attempts	QRG
AIIMS Principles - How to grade Assessment Task 5	QRG and video
AIIMS Principles - Can a student change their scenario choice for Assessment Task 5?	FAQ
AIIMS Principles - How to export the assessor’s comments / feedback on Assessment Task 5	Coming soon

Onboarding onto AIIMS Online

Student enrolment and management

The AIIMS manual

Course related

Assessment task related